Frequently Asked Questions

 

1. What is EasyTracGPS’ Proprietary GPS Tracking Platform?

Designed and built as the most adaptable platform on the market, EasyTracGPS deploys the IntelliMatics™ GPS Tracking System. The portal combines the power of a cellular-based GPS tracking system and wireless networking capabilities that seamlessly track mobile vehicles and monitor high-value remote assets. IntelliMatics™ deploys our state-of-the-art Geo-Trax™ GPS tracking devices, each with an integrated wireless modem, that transmit accurate GPS coordinates to our Network Operations Center servers. Authorized users can then access their data on-demand from any Internet-connected PC using Microsoft Internet Explorer 4.0 or later and most web-enabled mobile devices. Location and movement analytics data is available in digital map form, and also in a variety of print-ready report formats. **Satellite-based remote asset monitoring in cellular-denied environments is also available through the IntelliMatics™ platform**

2. How Does IntelliMatics™ Work?

GPS stands for Global Positioning System. Each Geo-Trax™ device has a small antenna that receives signals from a constellation of 32 GPS satellites. Using the timing of signal reception from multiple satellites, the device calculates its own position, speed and elevation. Civilian GPS signals are transmitted free-of-charge by the U.S. Government. Each Geo-Trax™ device combines an integrated GPS receiver and a wireless modem. The radio transmits GPS-calculated positions back over a wireless network. Location and course data is then uploaded to the Network Operations Center servers. Authorized users monitor vehicle movement on maps and reports displaying route information, stop location/ duration and other valuable information.

3. Is Your System Appropriate For Any Size Fleet?

Yes. The IntelliMatics™ System does not require any out-of-pocket investment in servers or related GPS tracking software. Our systems are equally cost-effective for one vehicle to one million, and a rapid ROI is a virtual certainty!

4. Is the IntelliMatics™ Platform a “Live” GPS Tracking System?

Almost. The IntelliMatics™ Platform is the most flexible and intelligent GPS tracking system on the market today. It can be configured to offer everything from 5 second “live” tracking updates, to reporting once daily or even only when specifically “asked”. No other system being offered today is capable of addressing such a wide range of tracking scenarios.

Both systems transmit their data through our Network Operations Center, thus avoiding the data-overload problems that typically plague inferior servers and infrastructure. When configured to track “live”, the IntelliMatics™ digitized mapping display position locations as new tracking updates are received, with pinpoint accuracy. So, for the first time in the history of commercial GPS tracking applications, location data can be virtually “LIVE”!

5. What Hardware or Software Is Required To Use Either of Your Tracking Solutions?

The hardware consists of one of our Geo-Trax™ devices installed within each mobile or fixed asset you want to track. If wired into a vehicle, negligible power would be drawn from the vehicle’s own electrical system. If the selection were a wireless Geo-Trax™ solution, the device would operate on its own internal rechargeable battery or extended battery pack. The device will consist of an integrated GPS tracking receiver, antenna, plus a wireless data radio module connected to a cellular antenna. Software (SAAS) is a secure suite of web pages, that we provide, accessible to authorized users only, available on any PC running Microsoft Internet Explorer 8.0 or later. The IntelliMatics™ System is also accessible through most web-enabled iOS and Android mobile devices. No other hardware or software is required.

6. What if I Need To Know a Vehicle’s Position Right This Instant?

This in known as asset “polling” or “pinging”. If you’ve chosen a “live” tracking configuration with the IntelliMatics™ System, no “pinging” will be required either. However, depending on the plan selected, you can also choose to “ask” IntelliMatics™ for a position location at your discretion. The power and flexibility is at your fingertips. That is the true beauty of the IntelliMatics™ system, that it can address every conceivable tracking scenario, including “live” tracking.

7. What Will It Cost To Start Tracking My Vehicles?

Good question. All of our competitive pricing is clearly advertised on each respective device and service plan page. We always offer volume discounts, so please contact us today at 1.630.359.5804 if you happen to have questions. We look forward to hearing from you!

8. What are the Terms & Conditions of Becoming an EasyTracGPS Client?

Easy. Just reference our Terms and Conditions Service Agreement Page.

9. How and When Do You Ship?

**Inventory fluctuates.** We strive to ship most packages the same day by UPS Ground (3-7 Day). If a faster UPS shipping method is preferred, that option can be selected during online checkout. This would allow the shipment to be tracked and insured for loss or damage. In certain select cases, we might also offer shipping via USPS. However, this is the exception, not the rule. Please call 630.359.5804 if USPS shipping is desired. **Due to UPS weekend and holiday restrictions, we WILL NOT be able to offer delivery on those specific days. We DO NOT ship via FedEx. We apologize in advance for any inconvenience.**

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